Zoom user types & roles

The features available for your Zoom meetings will vary based on your account type, user type, and how your account is configured by your Zoom account owner or admin (if applicable).

You can access your Zoom account through one or more of the following login options: email and password login, Facebook login, Google login, or Single Sign-On.

How to identify your Zoom account type

Account types and Zoom plans

Zoom accounts are based on the type of plan and products you have selected. You can find out what type of account you have on your account profile page or learn about available base plans and add-ons. If you are interested in changing your Zoom account type, take a look at our pricing plans and options for our video conferencing solutions.

There are 4 types of accounts:

  • Basic (free or free with credit card)
  • Pro
  • Business / Enterprise
  • Education

How to identify your role within a Zoom account

Zoom account roles are based on the abilities a user has access to from an administrative standpoint during a Zoom meeting. Each user will belong to one of the roles below, and different roles have their unique privilege. You can find which role you have on your account on your account profile page.

There are 3 roles in the accounts:
  • Owner: Has all privileges including role management.
  • Admin: Can add, remove, or edit users. Can manage advanced features like API, SSO, and Meeting Connector.
  • Members: Have no administrative privileges.

NoteCustom roles can also be created for your account.

How to identify your Zoom user type

Depending on your account type and spend, you will fall into one of the following user types. You can find your user type on your profile page. If you are an admin or account owner, you can view user types for all users under your account on the User Management page.

There are 3 types of users:
  • Basic: A basic user is a user without a paid license. Basic users can be on Basic (free) plans, as well as paid plans such as Pro or Business. A basic user on a Basic plan can host meetings with up to 100 participants. A basic user on a paid account inherits the account’s default meeting capacity, such as a Business account’s default meeting capacity of 300. If 3 or more participants join, the meeting will time out after 40 minutes. They cannot utilize user and account add-ons such as large meeting, webinar, or conference room connector.
  • Licensed: A licensed user is a paid account user who can host unlimited meetings on the public cloud. By default, they can host meetings with up to 100 participants and large meeting licenses are available for additional capacity. Licensed users have these additional features available:
  • On-prem: An on-prem user is a paid account who can host unlimited meetings with the on-premise meeting connector. On-prem users have these additional features:

How to invite others to your account

An account owner or admin can add/invite other users to their account.

  • In doing so, the account owner/admin is responsible for setting the user type (basic, licensed, or on-prem).
  • The user will receive an email and can accept the invitation to belong to the owner/admin account.
  • The user can ignore the invitation and stay on their own account, unless associated domain is being used and this user’s email is under one of your associated domains.
  • Account owners and admins can manage features and settings through Account Settings.
  • IT Admins can also manage features with mass deployment and configuration options on Windows or Mac.

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