How to Update Zoom Profile?

Your Zoom profile allows you to update your user information, including your name, personal meeting ID, email address, and more. Some of this information is displayed to other users in the account, such as your name, department, and job title.

How to access your profile

  1. Sign in to the Zoom web portal
  2. In the navigation menu, click Profile.
    You can view and edit the following settings:

Profile information and picture section

Profile Picture: Click your profile picture to add or change it. You can also adjust the crop area on your current picture or upload a new one. You can delete your profile picture by clicking Delete.

Profile information: Click Edit on the right side to update your profile information:

  • First Name and Last Name
  • Display Name: This is the name that appears on your profile across the Zoom platform, such as your profile card and in meetings and webinars. Up to 10 Chinese characters are supported for the Display name.
    Note: If you are unable to change your display name, your account admin might have prevented you from changing this item. Please contact your account admin to make any changes.
  • Pronouns: Enter your pronouns and choose whether you want to share them in meetings and webinars. This feature requires Zoom version 5.7.0 or higher.
    Note: If you are unable to change your pronouns, your account admin might have prevented you from changing this item. Please contact your account admin to make any changes.
  • Department
  • Manager
  • Job Title
  • Company
  • Location

Your profile picture, display name, pronouns, phone, department, job title, and location are displayed to other users when they hover over your profile picture in the Zoom desktop client.

Personal section

Phone: Add up to 3 external phone numbers to your profile. To add a phone number, click Add Phone Number. When adding an external number, Zoom will prompt you to verify it before it appears in your profile. These phone numbers will appear on your profile card in the Zoom desktop client and mobile app. Users can view your profile card by hovering over or tapping your profile picture.

  • (Optional) When adding a phone number, you can click the Select a label drop-down menu to apply a label to the phone number; for example, MobileOfficeHome, or Fax. Labels are visible to other users when they search for you in the Zoom desktop client or mobile app, including Zoom Phone and SMS.
  • Note: If you have Zoom Phone direct numbers, they will automatically display under Direct Number in your profile card in the desktop client or mobile app. You don’t need to add your Zoom Phone numbers to your profile.

Zoom Phone: If you have a Zoom Phone license, this section displays your direct phone numbers (if you have one assigned), company number, and extension.

Time Zone: Edit the time zone to apply to the Zoom desktop client, mobile app, and provisioned desk phones.

Date Format: Edit the date format for your region.

LanguageEdit the default language for the Zoom web portal.

Date and Time: Click Edit to change your time zone, date format, and time format.
Note: If you have a Zoom Phone license, this setting will also be used for Zoom Phone. Make sure you set the correct time zone as it will affect your call history, recordings, voicemail messages, and business hours.

Meeting section

Personal Meeting ID: Click Edit on the right side to change your personal meeting ID or check the option, Use your Personal Meeting ID for instant meetings.

Personal Link: If you have a paid license on a Business or Education account, you can set a personal link. Click Customize on the right to set one or edit your existing personal link.

Host Key: Click closed eye icon to view your host key and Edit to change your host key.

Account section

License: Displays the type of license and add-ons assigned to you. Click the question mark (?) to learn more about each license or feature. If you have a Zoom Phone license, you will see your calling package. This section also displays your meeting capacity and webinar capacity (if applicable). To change this, you will need to purchase and assign different licenses.

Account No: Your account number is listed below your name. You can note this if you call into Zoom support for assistance, as it will help us locate your account faster.

Sign In section

Sign-In Email: Click Edit on the right side to change your email address and password used to sign in. If you do not have the Edit option or would like additional instructions, learn more about changing your email.

Sign-in Password: Click Edit to change your password used to sign in. This option is not available if you sign in using SSO.

Linked Account: Displays your linked accounts that can be used to sign in. For example, Single Sign-On or Google.

Sign Me Out from All Devices: Sign out of desktop and mobile devices. You will need to change your password on older versions of Zoom after signing out. This can be useful if you misplace a device that has Zoom installed and signed in.

Others section

User Group: Displays the user groups your account owner or admin has assigned you to.

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